PRIVACY POLICY
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​Thank you for visiting mediaportsystems.com, the website of Mediaport Systems Ltd. (“MSL”, “we”, “us”, and “our”).
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We have prepared this Privacy Policy for those who want to understand more clearly how their personal information is being used. Personal information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our Privacy Policy in its entirety to understand how we collect, use, protect, or otherwise handle your personal information and other information.
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By using our website or any of our products and services, you confirm that you have agreed to the Terms of Use and have read and understood this Privacy Policy, including our policy on cookies.
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Please note that we will periodically review and update this Privacy Policy and will note the most recent revision date above. We also will take steps to inform you of such changes relative to their significance and as required by applicable law.
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1. HOW DOES THIS PRIVACY POLICY APPLY ?​
This Privacy Policy applies to all data that we collect automatically through your use of our website, products, and services, as well as data you provide to us directly.
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What information does MSL collect from people that use its website, products, and services?
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Web analytics When you use our website, we automatically gather anonymous information about that use through Google Analytics installed on the site. This information can include IP addresses, preferences, web pages you visited prior to visiting our website, information about your web browser, network, or device (such as browser type and version, operating system, Internet service provider, unique device IDs, and language and other regional settings), information about how you interact with our website such as clicks, scrolling, browsing times, searches, referral pages, load times, and problems you may encounter, such as loading errors). We gather this information automatically, whether you are a registered user or not.
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Cookies We use cookies only if you’re a registered website user and are logged into our site. Cookies are small files that, with your permission, a site or its service provider transfers to your computer's hard drive through your web browser to enable the site's or service provider's systems to recognize your browser and capture and remember certain information.
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We only use cookies for user authentication and authorisation, so we can give registered users access to our website’s secure download area.
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You have control over whether you receive cookies or not. Through your browser’s settings, you can turn off all cookies or opt to receive alerts whenever a cookie is being sent. Since each brand of browser is a different from the others, check your browser's Help Menu to learn how to modify your cookies.
Please note that, if you turn off cookies, some of the features that facilitate your use of the site may not function properly.
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Purchase information When you purchase products and services from us, we gather information to complete the transactions. If you use a credit card to pay for products and services, our payment processor gathers credit card information from you on our behalf and may provide us with partial details about transactions, such as the last four digits of your credit card number.
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Account information When you request access to our site’s secure content, as appropriate, you may be asked to provide your name, email address, and other details.
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Partner purchases When you purchase products that we distribute through our channel partners, our partners will provide us with information about you, such as your name, company, products purchased, account information, and service and support information.
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Social media When you use social media platforms such as LinkedIn, we may gather information about your employment, interests, preferences, and contact details, to better provide relevant marketing and products and services.
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Note that MSL does not collect or store sensitive personal information about the people who use its website, products, or services. Sensitive personal information includes religious beliefs, political affiliations, race, or sexual orientation.
2. DOES MSL SHARE MY INFORMATION ?
​We respect your privacy and take care to provide access to your personal information only to those parties that need it to perform their duties related to the products and services we provide. Also, we may share personal information with third parties in the following circumstances:
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Legal requirement When we understand disclosure to be necessary or require by law to comply with legal process or government requests, or to exercise, establish, or defend our legal rights.
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We may release personal information as appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
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Distribution partners When we need to fulfil your information request or purchase of products manufactured or supported by our business partners.
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As a distributor of our own and other parties’ products, we maintain relationships with other manufacturers and with our channel partners. We may provide your information to these other manufacturers when you express an interest in or purchase their products from us, so that we can deliver comprehensive and unified support and fulfil your information requests. In these circumstances, we may also refer you to our channel partners and maintain information about those referrals. We recommend that you consult the privacy policies of the relevant partners to understand how they handle your personal information.
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Service Providers When fulfilling our product or service obligations to you requires assistance from our service providers.
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We may share your information with third parties, such as service providers who assist us with processing credit card payments, website hosting and web analytics reports, and bookkeeping and billing. These Service Providers agree to keep such information confidential.
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Business Transfers When all or part of our business is involved in a business transfer.
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If we’re involved in a merger, acquisition, sale of company assets, or similar event, we may share or transfer your information in connection with that event, informing relevant the buyer or other relevant party that the information must be used only in accordance with this Privacy Policy.
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Consent When we obtain your consent, we may share your information.
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Unless described in this Privacy Policy, we do not share, sell, rent, trade, or otherwise transfer to outside parties your Personally-Identifying Information for use in any way.
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3. DOES MSL TRANSFER MY DATA OUTSIDE THE UK AND THE EUROPEAN ECONOMIC AREA ?
​Personal information that you submit through our website may be transferred to countries other than where you live, such as, for example, to our web hosting provider. These countries may not have the same data protection laws as the country in which you reside or were located when you initially provided the information.
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4. HOW DOES MSL PROTECT MY INFORMATION ?
​All passwords stored in our system are encrypted. In addition, the authentication system is designed to protect from repeated unsuccessful attempts to log in and repeated requests to reset passwords. In addition, MSL’s employees, partners, and service providers are subject to confidentiality agreements and may not disclose your personal data unlawfully.
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You can also take steps to protect your data:
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Install anti-virus software, anti-spyware software, and a firewall. Keep them updated.
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Do not leave your devices unattended.
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Log off from your personal accounts not using them.
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Keep your passwords strictly confidential and use strong passwords, avoiding obvious combinations of letters, numerals, and characters.
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Be alert online, and learn how to spot unusual activity, such as phishing emails requesting personal information.
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5. HOW LONG DOES MSL RETAIN MY INFORMATION ?
​We are permitted to keep your personal data only for as long as necessary for the purpose we initially required it, or unless a longer retain period is required by law (such as tax, legal, accounting, or other purposes). When we no longer have a valid reason to retain this information, we will delete it or archive it separately until it can be deleted.
6. WHAT AGE MUST I BE TO USE MSL's WEBSITE ?
MSL’s website, products, and services are not directed to individuals under the age of 14, and we do not knowingly collect personal information from such individuals. If you become aware that a child has provided us with personal information, please contact us at admin@mediaportsystems.com. If we become aware that a child under the age of 14 has provided us with personal information, we will take steps to delete such information.
7. WHAT ABOUT PRIVACY WHEN I USE EXTERNAL LINKS ?
Our website, products, and services may contain links to other websites, and other websites may contain links to our website. We do not control those sites or their privacy practices, which may differ from those described in our Privacy Policy. We do not endorse or make any representations about third-party websites. The personal information you choose to give to unrelated parties is not covered by this Privacy Notice.
8. WHAT ARE MY PRIVACY RIGHTS ?
Updating Your Information: If you would like to update personal information that you have provided to us, notify us by email or post.
Opt-out of marketing communications: You can opt-out of receiving marketing communications from MSL. For email, click "unsubscribe" in any marketing email communications we send you. For other communications, send an email to admin@mediaportsystems.com. Please note that there may be a delay in implementing the opt-out while we update our systems.
Additional Rights for the EEA and Certain Other Territories: If you reside in territories such as the European Economic Area, you may have the right to exercise certain privacy rights available to you under applicable laws, such as the European General Data Protection Regulation (GDPR).
Right not to provide consent or to withdraw consent: We rely on your consent to process certain personal information. In these cases, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
Right of access: You may have the right to access personal information we hold about you.
Right of erasure: In some circumstances, you may have the right to erasure of personal data we hold about you (such as, if it is no longer necessary for the purposes for which it was first collected).
Right to object to processing: You may have the right to request that MSL stop processing your personal information and stop sending you marketing communications.
Right to rectification: You may have the right to require us to correct any inaccurate or incomplete personal information.
Right to restrict processing: You may have the right to request that we restrict processing of your personal information, such as, if you believe such information is not accurate or help lawfully.
If you would like to exercise any of the above rights, please contact our Data Privacy Officer at admin@mediaportsystems.com so that we may consider your request under applicable law. To protect your privacy and security, we may take steps to verify your identity before complying with the request.
9. HOW CAN I CONTACT MSL ABOUT DATA PRIVACY RELATED MATERS ?
You can send email to MSL’s Data Privacy Officer at admin@mediaportsystems.coM.
You can also write to us by post at:
Mediaport Systems Ltd, 31 Lee View, Enfield EN2 8RY